Stage One - "Full System Reset" or how to save £65
These are the instructions for resetting your sky + box when it stops recording or you replace the hard disk, I have used this on my own system and it works a treat.
1. Turn on your Sky + box
2. Press the "Services" button on your Sky+ remote
3. Select the option "System Setup"
4. Access the hidden menu by pressing "0 then 1 then select" on your Sky+ Remote
WARNING - The next Stage will result in you losing all previous recordings!!!
5. Select "Full System Reset" - (Please ignore all other options under this menu)
6. Allow the system some time to reset itself, and then it will turn off
7. Turn on the Sky Plus Box
8. Hopefully all recording problems are resolved - If not proceed to "Stage Two"
Stage Two
1. Remove Sky Plus Box "Mains Cable" - (either from wall socket or back of Sky + Box)
2. Hold down the "Left and Right Arrow Buttons" on the front of the Sky + Box
WARNING - The next stage will result in you losing all previous recordings!!!
3. Reconnect the power
4. Remain holding the "Left and Right Arrow Buttons" for around 30 seconds
5. The "Green Sky + Ring", on the front of the Sky+ Box should now light up
6. Release the "Left and Right Arrow Buttons"
7. Press Select on the front of the sky + Box
8. Now the System will "Format the Hard Drive" - The "Green Sky + Ring" will now spin backwards
9. Allow the system up to 10 minutes, and then it will turn off
10.Turn on the Sky Plus Box
11.Hopefully all recording problems are resolved - If not proceed to "Stage Three"
Stage Three
1. Remove Sky Plus Box "Mains Cable" - (either from wall socket or back of Sky + Box)
2. Hold down the "Backup Button" on the front of the Sky + Box
3. Reconnect the power
4. Remain holding the "Backup Button" for around 30 seconds
5. The lights on the front of the Sky+ Box should now light up
6. If your TV is connected to the Sky + Box, the following message will be displayed "Updating System Software"
7. Release the "Backup Button"
8. Allow the system up to 15 minutes, and then it will turn off
9.Turn on the Sky Plus Box
10.Hopefully all recording problems are resolved - If not you'll have to call Sky, and they'll promise to repair or replace it for £65
SPECIAL NOTE - If the following message is displayed - "Recording Interrupted" - when recording or live pause is attempted:
9 times out of 10 it means the "Sky viewing Card" IS paired with a Sky Plus Box - Just not the one your using!!!
Thank you so much. Sky suggested I upgrade to receive a new box - no way. I nearly bought a reconditio ned box, and then I came across this web page....It worked! My Sky+ box works like new. Thanks again